Borden Pet Cremation Lexington

They were awesome and compassionate. They made me feel heard and that they cared about my grief. I got her back in a very timely manner. It was all very professional. Thank you Borden.

Everyone I spoke with was kind and compassionate throughout the whole process. The standard wooden box is actually really nice and has a pretty engraving on the top. The ceramic paw print and ink nose prints were perfect. I did have a short wait in the parking lot when I dropped my baby girl off and when I picked her up, but it wasn’t more than 10-15 minutes and honestly I’m glad I had that time to process. I’m not sure why they don’t have better reviews, I’m not the first in my family to use them and we never had a problem.

Very pleased with the service. Everyone we dealt with was professional and kind. They showed genuine empathy as was demonstrated by every considerate detail. The remains were placed in a decorative wooden box, with a certificate and a sympathy card. Thank you.

These people are amazing! They were so nice, sympathetic and helpful during this very trying time. The prices are shockingly low and the very nice wooden box/urn they return your pet in is really nice, too. To anyone reading this, I’m sorry for your family’s loss, and I highly recommend Borden

Can't just post their pricing for the only service they offer?! But of course tons of add-on prices readily available. Why can't companies actually be transparent about pricing, especially without trying to get all your contact info?

I really don't trust this place at all. It took several trips for them to open the door. I paid up front and I never received my dogs ashes after several calls and visits. They said that they were ready and apologized for not letting me know when I called. 3 trips there with the same employee cars in the parking lot, but no one answered the door. Even after I called the call service number and they said that they would notify the people inside that I was outside waiting. I regret that I trusted this place to care for my dogs remains. I still haven't been able to get my dog's ashes and if I did I don't trust that it would actually be from my dog. Please do not use this place.

Terrible experience from the start, waited over 30 minutes for some one to meet me to so I could get my cat cremated, took almost two weeks to find out he was back and that was from me calling. Then two trips over to get him. Second trip waited well over 30 minutes for someone to bring him out to me and that was after I called in advance to make sure someone was here this time!! Definitely DONT recommend!!! Pay the extra and get the compassion you deserve!