Arkansas Cremation

I recently used this crematory for my father’s arrangements. One positive is that their pricing is very affordable compared to many other places in the area, which is something I appreciated during a difficult time. However, the customer service left a lot to be desired. Interactions felt rushed, short-tempered, and at times dismissive. During a moment when families are grieving and trying to navigate unfamiliar processes, a little patience and kindness can go a long way. Unfortunately, I often felt like I was inconveniencing them just by asking questions or trying to complete the arrangements. My mother had a similar experience as well. In the end, everything we requested was completed and we received the services we paid for, which is why I’m giving three stars. But because of the lack of compassion and professionalism in communication, I wouldn’t personally recommend this place to others. (Yes, I used chat-gpt to help articulate what I needed to say)

Any was very professional and comforting. She took care to explain the process. Being able to complete the order online in advance made the day of my mom’s death a smoother transition and we are grateful.

Amy is an absolute joy to work with! She went above and beyond to comfort and explain and communicate our care. So thankful! Highly recommended.

I was treated with such respect in my time of loss. It was sudden and when you are not prepared for something like this to happen it knocks you for a loop. They answered all of my questions in a professional manner and explained in detail what the next steps would be. I highly recommend this company.

From our onlline experience to speaking with the representatives at AR Cremation, the process was very easy and they were very kind and compassionate! We highly recommend AR Cremation, at a time when emotions are so high and you're having trouble thinking clearly, they will walk with you through the steps and help you make the right decisions with respect!

I can’t express my gratitude for the professional and warm service of Arkansas Cremation enough. They made the process of losing my beloved mama, Kimberly Hilliker, just a tiny bit easier, even if that feels crazy to say. The entire process was very easy and made to not be an extra burden on you during such a hard time, every individual I talked to/dealt with was incredibly helpful, kind and patient. Other than the initial filling things out, they do it all for you. I will absolutely and always recommend Arkansas Cremation for handling someones’s loved one for cremation. Thank you again SO much to all of you wonderful people at Arkansas Cremation, I wish every one of you the absolute best!

Excellent services offered! Yall made a stressful event in our lives much easier to handle. Everyone we dealt with was amazing and super nice